Privacy Policy

Effective date: 6 March 2026

1. Introduction

Lovepet.uk respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect personal information when you use our website.

Lovepet.uk operates solely as an online advertising platform where users can publish listings related to cats. The website does not participate in or facilitate transactions between users.

2. Data we collect

• Contact information provided by users (name, email address, optional phone number)
• Listing information (cat details, location, description, photos)
• Technical information such as IP address, browser type, and device information
• Payment confirmation data received from our payment processor

Lovepet.uk does not store full payment card details. All payment processing is handled securely by third-party payment providers.

3. Purpose of data processing

We process personal data only for the following purposes:

• Publishing and managing listings on the website
• Providing customer support
• Preventing fraud, abuse, and misuse of the platform
• Ensuring the security and proper operation of the website
• Complying with legal obligations

4. Legal basis for processing (UK GDPR)

We process personal data under the following legal bases defined by the UK General Data Protection Regulation (UK GDPR):

• Performance of a contract – to provide advertising services
• Legitimate interests – to maintain security and prevent fraud
• Legal obligation – where required by applicable law
• Consent – for optional analytics cookies where applicable

5. Data sharing

Lovepet.uk does not sell, rent, trade, or otherwise distribute personal data to third parties for marketing or commercial purposes.

Personal data may only be shared with:

• Payment processors to complete transactions
• Service providers required for website operation (hosting, security)
• Authorities where required by law

6. Data retention

We retain personal data only for as long as necessary to operate the service, resolve disputes, prevent abuse, and comply with legal obligations.

Expired listings may be deleted, anonymised, or archived after a reasonable period.

7. User responsibility

Users are responsible for the personal information they choose to publish in listings. Lovepet.uk cannot control how other users may view or use publicly visible information.

8. Data security

We implement reasonable technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure, or destruction.

However, no internet-based system can be completely secure and users provide information at their own risk.

9. Your rights under UK GDPR

Under UK data protection law you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of personal data
• Restrict or object to certain types of processing
• Request a copy of your data

To exercise any of these rights, please contact us at: contact@lovepet.uk

10. Anti-Fraud and Misuse Prevention

Lovepet.uk takes reasonable measures to prevent fraud, abuse, and misuse of the platform. Users must not use the website for any illegal, deceptive, or harmful activity.

• Creating fraudulent or misleading listings
• Attempting scams or deceptive transactions
• Collecting or harvesting personal data from other users
• Using automated tools, bots, or scraping systems to collect data
• Using the platform for illegal animal trade or unlawful activities

Lovepet.uk reserves the right to remove listings, suspend accounts, or restrict access to the website where suspicious, fraudulent, or abusive activity is detected.

Where required by law, Lovepet.uk may cooperate with law enforcement authorities or regulatory bodies in relation to suspected illegal activity.

11. Complaints

If you believe your data has been handled improperly, you have the right to file a complaint with the UK Information Commissioner’s Office (ICO).

Website: https://ico.org.uk

12. Changes to this policy

We may update this Privacy Policy from time to time. Continued use of the website constitutes acceptance of the updated policy.

13. Contact

Email: contact@lovepet.uk